Privacy Policy
Last updated: December 31, 2025
Introduction
At Virtuque, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Payment information (processed securely through Stripe)
- Social media account credentials (encrypted and securely stored)
- Content you create and schedule through our platform
Automatically Collected Information
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your transactions and manage your subscription
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments, Google AI for content generation)
- Social Media Platforms: When you connect your accounts and authorize us to post on your behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage with industry-standard providers
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your information
- Data portability
- Withdraw consent at any time
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
International Users
If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@virtuque.com